为了更好地做好速卖通卖家，自然需要先了解速卖通催付款的情况，也需要按照相关文字操作。今天我就和大家分享一些催付模板。
策略1：定向优惠券
对于第一种和第二种买家，即浏览和购买(或添加)wish
list)然而，对于没有订单的访客，我们无法通过站内信件和订单信息与他们沟通和营销，因此我们只能通过电子邮件营销或发放定向优惠券来联系他们并促进转型。与邮件营销相比，定向优惠券的接触和转换效果更好，因此我们将重点关注如何向这些访客发放定向优惠券。
让我们以浏览未下订单的买家为例，展示如何发放定向优惠券。首先，我们应该筛选和分组过去7天或30天只浏览但没有下订单的客户，然后找到这个小组，发放定向优惠券，以增加购买（或增加）wish
list)但是对于没有订单的客户，我们可以以同样的方式筛选和发放优惠券，这里就不赘述了。
策略二:望闻问切，对症下药
那么，我们应该如何营销第三种不付款的买家行为呢？事实上，由于订单不付款的原因，可以分为以下四种，我们将逐一对症下药，我整理了相应的模型模板，你可以复制粘贴，不谢谢。
原因1:遇到支付问题
Dear friend,
Thanks forvisiting our store.
We noticed that you placed an order but didn't pay for it yet.
Can i know the reason why you didn't make payment ?
If you have anypayment questions, below link can help you:
http://help.aliexpress.com/categories_Payment.html
Feel free tocontact us for any other questions.
Best regards
XXX
原因2:买家讨价还价
Dear Friends,
Thank you forordering these items.
As you know,people always pay for what they buy. And i am sure you will be
satisfied with ourproduct quality.
I am sorry that we can't offer the price you requested.
How about we dealat $ XXX ? The price has been adjusted , if you’re satisfied
with this price,please just pay directly.
Please let me knowfor any further questions. Thanks.
Sincerely,
XXX
原因3:买方没有回复
对于没有付款或回复的买家来说，最简单有效的方法就是降价。
Dear Friends,
We are so honored to be your supplier.
In order to establishing our first cooperation, we will offer a 5% off on
this order.
Discounts already made, what you need to do is just pay for it directly.
Thank you and best regards,
XXX
原因4：买家不想买
如果买家真的不想买产品，我们所能做的就是加深我们的商店和产品在他们心中的印象，这样他们下次需要的时候就能想到我们。
Dear Friends,
We are so sorry to hear that you don't want this item any more.
As an regular customer ,next time when you order a 5% discounts will be
offered specially foryou.
Just remember- XXXstore is your First and Best Choice for XXX products.
Thank you all the same
XXX
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